Q:
When can I start running background checks?
A:
You will be able to request a background check as soon as you
submit your application.
Q:
How long does it take to get my finished report?
A:
You will receive your report via email within 24 hours, usually within 2 -4
hours.
Q:
How long will I be able to access my report?
A:
Your reports will be stored on our secure server permanently. Access on-line
anytime, (username and password protected) from any computer. Your reports are
secure with state-of-the-art encryption by TrueSecure©.
Q:
How much do your background checks or database searches cost?
A: See
Products & Prices
Q:
What are qualifications for membership?
A: An established business with a need to run reports
on a regular basis. Among our clients are employers, property managers, law
firms, lenders, investment firms, private and corporate investigators, and a
diverse variety of other specialized occupations and enterprises.
Note: If you are not a business and require only a single background check,
please see our
Expert Assisted Background Checks.
Q:
What are the Benefits for Members?
A: When you sign up as member, a Web site is created
for you. All your completed reports are stored on our secure server and are
available to you alone - 24/7 - from any location. You can quickly and easily
order a report by simply inputting your search information. No need to include
billing or credit card information with each order. As soon as we receive your
order, a Search Expert will be assigned to your case. We offer free consultation
by email or phone. You will receive an email with the link to your report once
it is completed, usually within a few hours. All reports are 100% guaranteed.
Q:
How much
does this cost?
A There is no fee to become a member. You will be
billed for only the reports you choose to run.
Q:
How am I billed?
A: Once approved, you may choose to be billed monthly
by Credit Card or e-Check©.
Q:
How do
I receive my reports?
A: Sign in to your account and view reports 24/7.
Reports are stored until you choose to remove them.
Q:Will
we need to purchase any additional equipment?
A: No additional equipment or software is necessary.
Everything is on our server.
Q:
Is
the system difficult to use?
A: No, the system is very easy to use. Reports that
are run frequently can be custom packaged and are even more time-saving and
efficient.
Q:
Are
support services available?
A: Support is available by phone: (Monday - Friday,
9:00a-5:00p Mountain.) Live Chat, by email.
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